Satcure - credit where it's due

[juboy]

Just wanted to tell people about the excellent service and advice I have receievd from www.satcure.co.uk

My problem was a broken RF output connection on the back of my Panasonic digibox (meaning no more Sky upstairs). Anyway, a local -scumbag- dealer told me all I could do was use his 'replace and repair' service for which he would give me a reconditioned box in return for my old one. He wouldn't tell me what box he would give me. For this he wanted to charge £135.

So, I rang Sky... a little better, they wanted to charge me £65 for guaranteed repair of my box or, if not possible, a reconditioned replacement (aka Amstrad).

Last ditch attempt, posted a message on a newsgroup and Martin at Satcure responded. Turns out all I need is a £9 spare part from their website which anyone can install for the broken one with no soldering, just a screwdriver. Including postage this thing has cost me £12.50 and has saved me a LEAST £52.50.

In this day and age it's really nice to come across a company that isn't trying to stiff you. I'd like to thank Martin for his quick, honest
assistance and would recommend Satcure to any Forum members who may need their services.

 

[Chris Muriel]

Yes Martin has a wealth of practical knowledge. I believe you can now download his book on satellite receiver servicing from his site these days (includes a section by myself on dig. satellite).
Having met him a couple of times, I can highly recommend him.

Also good to see someone posting "good guy" info instead of the usual horror stories we normally see here.

Chris Muriel

 

[encaser]

Reading the above makes me think it's the sot of thing you'd get (or used to) at the end of the news. Nice one.