I've acquired one these and I'm having a few problems. It doesn't tune in the channels I would expect, I'm getting BBC1, ITV, Luxe etc but missing BBC2 to mention one and others. I've got the dish pointing at Astra 28.2E and get excellent signal quality 96% and 100% single level. I though of up dating the software but can't find any information about it, I've search on Google and only get references to Italian forum sites. Any suggestion please besides the bin and buying a new one?