Dear All,
Appologies for getting back to you late on this - have today received through from the office a copy of the allowable pixel failure. I work mostly away from the office and family issues sometimes get in the way of spending time on the internet but here goes!
Firstly I would say that the reply that Hoppy has added recently, although not Sanyo's, is a fair reflection of the industry in general with regard to manufacturing tolerances.
I will state this now for anybody purchasing a fixed panel projector, be it LCD or DLP etc. In the UK, NO Manufacturer will warrant that the panels used are 100% effective. This is the case no matter how much you spend, so it is perhaps a little unfair to expect a £1,500 projector to offer more in this regard than a £10,000 projector. That said, from our perspective as a distributor, we will always review any case of pixel failures on it's own merit and take it up with the manufacturer concerned if necessary.
Now if a dealer takes it upon themselves to guarantee that the product is pixel perfect, it is at their risk.
Sanyo's allowable pixel failure rate is very much in line with other LCD projector manufacturers. A representative from Sanyo UK will be at Owl tomorrow and in fairness to them I will need clearance from them first before publishing their specific policy (i.e. on defects, off defects per colour etc).
In the meantime, if you are in the market for a £1,500 widescreen HT projector, we are more than happy to answer any questions you have with regard to the PLV-Z1
Best regards