Samsung UE65HU8590V with SEK 3500

Ramstart

Novice Member
My Smart hub disappeared after installing the SEK 3500. Cannot access or display hub apps. All Samsung access is greyed out in all menus. When I run the Smart Hub test, everything checks OK accept the last, which is downloading apps. I get an error. I have reset several times. My TV connects to the network on both wired and WIFI. Because the terms and conditions, Samsung account and auto start are greyed out, I cannot register . Samsung has had me do a multitude of tests, changes and procedures, but nothing changes. I sure would appreciate some help.
 
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