Jamsie21
Novice Member
Good afternoon everyone,
I purchased a Samsung UE55KS8000 55" television back in November 2016, however over the last few months I began to notice an issue with the screen.
I contacted Currys PC World as I had a 5 year guarantee with them and they picked up the television almost two weeks ago.
I was today informed that the TV was unrepairable due to the parts for the television no longer being made and would be issued with a replacement voucher.
At this time I do not know how much the replacement voucher will be worth, but have been told it will be up to the value of what I paid for the television back in 2016 which was £1550.
I am not overly great with new television technology, but know the tv I purchased was of a good quality and im wondering what I should be pushing for in the way of a replacement?
I spoke to Samsung and they have advised that the like for like model replacement would be a Samsung QE55Q80TATXXU and im just wondering if anyone had opinions on it?
Hope to hear from some of you.
Thanks!
I purchased a Samsung UE55KS8000 55" television back in November 2016, however over the last few months I began to notice an issue with the screen.
I contacted Currys PC World as I had a 5 year guarantee with them and they picked up the television almost two weeks ago.
I was today informed that the TV was unrepairable due to the parts for the television no longer being made and would be issued with a replacement voucher.
At this time I do not know how much the replacement voucher will be worth, but have been told it will be up to the value of what I paid for the television back in 2016 which was £1550.
I am not overly great with new television technology, but know the tv I purchased was of a good quality and im wondering what I should be pushing for in the way of a replacement?
I spoke to Samsung and they have advised that the like for like model replacement would be a Samsung QE55Q80TATXXU and im just wondering if anyone had opinions on it?
Hope to hear from some of you.
Thanks!