Hi all,
I bought, around Dec, 2011 a Samsung UE55D8000.
Just been sat watching it and this past hour it just cut out, and the power light was flashing on and off with it making clicking noises like it was turning on and off.
At first I thought one of the kids was sat on the remote, so after shouting at them first, then discovered was none of them. Seems after googling the issue, it could be a bad capacitor issue common in samsung tvs
Soooo...tomorrow I'm going to have to go through the rigmarole of contacting JL and arranging for some time around work that it can be collected etc.
While I would like it fixing, I don't know if its likely an easy fix for the engingineers, and the worrier in me is worried, that if it can't be fixed....to what poor alternative I may be offered
At the time I bought it, it was selling for £2000 on their site, though got them to price match at approx £1700.
It was the Silver bezelled D8000 series model, all the mod cons for the time, and edge lit and so on...so was the 'top of the line' of their range.....and I see that now on their site, the current one is an F8000 model....however that one is £2500...but with useless features like Voice Control and such
has anyone had experience of their TV failing with higher end models under the JL warranty to if offered a reasonable alternative. And is it reasonable enough for me to expect a Samsung replacement at least the same spec replacement (ie 800hz clearmotion and features whereas a lesser one may be 400 for example)...and of course edge lit led?
I'm going to have to study the possible Samsung alternatives that are available just in case it can't be fixed, so I can't be fobbed off with a much lower spec more basic version.
Sad times, and no TV ahead for me
Do JL offer a loan TV whilst awaiting replacement repair too by any chance? Typically their CS are closed now when it goes wrong.
Cheers
I bought, around Dec, 2011 a Samsung UE55D8000.
Just been sat watching it and this past hour it just cut out, and the power light was flashing on and off with it making clicking noises like it was turning on and off.
At first I thought one of the kids was sat on the remote, so after shouting at them first, then discovered was none of them. Seems after googling the issue, it could be a bad capacitor issue common in samsung tvs
Soooo...tomorrow I'm going to have to go through the rigmarole of contacting JL and arranging for some time around work that it can be collected etc.
While I would like it fixing, I don't know if its likely an easy fix for the engingineers, and the worrier in me is worried, that if it can't be fixed....to what poor alternative I may be offered
At the time I bought it, it was selling for £2000 on their site, though got them to price match at approx £1700.
It was the Silver bezelled D8000 series model, all the mod cons for the time, and edge lit and so on...so was the 'top of the line' of their range.....and I see that now on their site, the current one is an F8000 model....however that one is £2500...but with useless features like Voice Control and such
has anyone had experience of their TV failing with higher end models under the JL warranty to if offered a reasonable alternative. And is it reasonable enough for me to expect a Samsung replacement at least the same spec replacement (ie 800hz clearmotion and features whereas a lesser one may be 400 for example)...and of course edge lit led?
I'm going to have to study the possible Samsung alternatives that are available just in case it can't be fixed, so I can't be fobbed off with a much lower spec more basic version.
Sad times, and no TV ahead for me
Do JL offer a loan TV whilst awaiting replacement repair too by any chance? Typically their CS are closed now when it goes wrong.
Cheers