samsung tv ue43ru7400u dark screen problem

JayCee

Distinguished Member
More info needed.
”dark screen” as in the picture is present but it's not bright enough?, or there is no picture at all, just a black screen?
How long have you had it and is it under guarantee?
 
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JayCee

Distinguished Member
It's probably a backlight problem.
Look through the TV menu and see if there’s an option to reset the TV.
 
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