Samsung Smart TV always checks for software update on power up

paulsmith109

Novice Member
Hi folks. I have a Samsung 43NU7400 43-Inch TV which I `m very happy with overall, but it has started to develop one irritating quirk that I can`t overcome. Every time it is powered up (from a standby state) it goes through the checking for software update routine, even though auto update is turned off in the menu settings. It`s getting really annoying now. Can anyone advise how to stop it checking for updates like this, because it takes approx` 20-30 seconds, and the TV doesn`t respond to any commands until the update check is completed.
 

cuke2u

Well-known Member
Have you a external hard drive or a USB stick connected to the tv?
 

paulsmith109

Novice Member
Have you a external hard drive or a USB stick connected to the tv?
You are a genius!! I removed the USB pen drive which had some photos on it and that has cured the issue. Thank-you so much!! Why does this USB device generate the software update check though?
 

cuke2u

Well-known Member
I don't know what causes it, the same thing happened with my tv. It's stopped now though...
 

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