I have just bought dBPowerAmp only to find that it does not work in my PC (Win 10 ver 1703) with my Samsung blu-ray drive (SH-B123L). dBPowerAmp works with a Samsung external Blu-ray player that I have. SH-B123L is not recognised in Samsung's website. Device Manager claims that the driver is up to date (though dated 2006). I see that there are two later versions of the firmware available (but I cannot find them on Samsung's site). The latest file is sh-b123l_sb04.exe. I can find this on third party sites but don't know what to trust here - both in regard to malware and PUPs. An online chat with Samasung technical support advised me that the product is a business one (still can't find it on their site in the business area) and suggests that I ring a US East Coast number in office hours.... I am in UK.
Any suggestions welcome as to (a) the likelihood of a firmware update fixing things and (b) where I can get a trustworthy firmware file.
Any suggestions welcome as to (a) the likelihood of a firmware update fixing things and (b) where I can get a trustworthy firmware file.