The purpose of this thread is to try and get a better understanding of how many Samsung series 6 owners are experiencing the focus / blur issue with their set. I think it would be a good idea to say whether you have reported it to Samsung or not, and if you have, enter your customer reference number. If we can gather a large list of all customer reference numbers, it will hopefully give us more power / influence on the issue at hand if push comes to shove.
I'll start us off...
Model: LE40A656A1FXXU
Cust Ref# 2102605945
Date reported: 17/05/08
I haven't had a call from the engineering company (JF Associates) yet, but I'm expecting a visit to take place late next week.
For those of you that have already had an engineer on site, can you please say what the outcome was, and whether you have had any feedback.
Samsung's UK customer care centre number is: 0845 7267864 and they are open from 8am to 8pm weekdays, and from 9am to 6pm on weekends. Click on the link for more information: http://www.samsung.com/uk/support/main/contactcenter.do
Thanks in advance.
I'll start us off...
Model: LE40A656A1FXXU
Cust Ref# 2102605945
Date reported: 17/05/08
I haven't had a call from the engineering company (JF Associates) yet, but I'm expecting a visit to take place late next week.
For those of you that have already had an engineer on site, can you please say what the outcome was, and whether you have had any feedback.
Samsung's UK customer care centre number is: 0845 7267864 and they are open from 8am to 8pm weekdays, and from 9am to 6pm on weekends. Click on the link for more information: http://www.samsung.com/uk/support/main/contactcenter.do
Thanks in advance.