Samsung series 4 horizontal moving lines

Discussion in 'Samsung TVs Forum' started by sheepshank, Jun 11, 2008.

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  1. sheepshank

    sheepshank
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    Hi everyone,
    been reading the forums for a while time to ask!

    I recently bought one of the new Samsung series 4, a Samsung LE32A436T
    from Dixons to be exact.
    It seems like a nice TV but I’ve noticed a distortion that is like horizontal lines moving downwards continually- its on all inputs, even on the internal menus when there’s is nothing plugged into the TV.

    Is there anything I can do to fix this? I would return it without thought, but this is not the first TV I've bought this year (3rd tv, second attempt to get a nice HDTV)
    I bought a Hannspree 37" model which was faulty, returned that- got a different model in return which the picture quality was substandard.

    Eventually instead of waiting another 4 weeks for what was bought with money for my 21st in april my father kindly offered to buy it from me as he liked the look of it, and he bought me the above smaller but branded Samsung model that I found a good deal on Dixons.

    So a return is not looking likely at the moment, but its drives me up the wall that such a problem exists on an apparently "better" brand.

    Any suggestions? Do Samsung ever send out an engineer that could fix on site? (Still in warranty).

    Cheers everyone

    Mike
     
  2. sheepshank

    sheepshank
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    TV too low budget for advice? lol
    ah well
     
  3. TurksMeister

    TurksMeister
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    I have exactly the same problem with exactly the same model!

    Seriously considering returning it for the more expensive (and fugly!) Sony s3000.

    Would be interested in learning whether there was anything that could be done though...
     
  4. mashk

    mashk
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    Perhaps a picture so we can see the problem?

    At the moment it sounds like interference to me.
     
  5. TurksMeister

    TurksMeister
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    Would that be a power supply issue?

    Will take a pic over the weekend.
     
  6. pattimo

    pattimo
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    samsung will ask a local repaire to collect the set for repair and if you got the set from dixons online they even make you phone samsung yourself the best of british luck with both samsung and dixons im still with a faulty tv after 4 attempts to resolve a problem
     
  7. jonny1517

    jonny1517
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    Hi all.

    I had the same problem on a LE40M86BD. I had 3 engineers try to fix the problem.

    I had the firmware flashed to the latest version and then the power board replaced.

    Both did not sort the problem - Samsung have now said that they will replace the TV.

    By the way I was told they are called HUM bars.

    Hope this helps.
     
  8. Lt. Dang

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    Yes, it is said to be interference from the power supply board due to insufficient screening. The resultant EMF then interferes with the video input circuitry, particularly the SCART input sockets.

    The view seems to be that this is a design fault and cannot really be rectified with a firmware update – not sure if this is true.

    Also not sure if this is a generic problem for the new model 4s though.

    Regards,

    Lt. Dang
     
  9. TurksMeister

    TurksMeister
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    Bugger!

    According to Dixons site:

    Think i may try to exchange it for a Sony - presumably I will be able to haggle for a discount... we shall see!
     
  10. KeanosMagicHat

    KeanosMagicHat
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  11. ibrox_grfc

    ibrox_grfc
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    My parents got the exact same model a few weeks ago and the bars are in theirs too. It's really noticable when watching Blu-Rays, but not as much when watching freeview. Just wondering if any of the other posters with the same problem have had any luck with getting their tv's repaired or replaced yet.
     

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