Turb007
Prominent Member
Hi
I bought a PS63C7000 in September 2010. Its been fine really since i got it. I had a slight HDMI issue in Feb but Samsung came out and swapped the main board and again all was fine.
over the last month I've noticed a purple haze on the screen that shows itself more against a white back ground
As its out of warranty now I have used my Barclays Extended Warranty services and they have put me in touch with service centre. I phoned them last week and logged a call and the guy took some details.
He called me back today and told me that Samsung are aware of the purple haze , say its not an issue and is actually by design. They cant fix it and basically tough.
Please help as I cant see how something that manifests itself over a year after having the set and ruins the use of the set the manufacturer can say oh yeh we knew that was going to happen so tough !!!
I bought a PS63C7000 in September 2010. Its been fine really since i got it. I had a slight HDMI issue in Feb but Samsung came out and swapped the main board and again all was fine.
over the last month I've noticed a purple haze on the screen that shows itself more against a white back ground
As its out of warranty now I have used my Barclays Extended Warranty services and they have put me in touch with service centre. I phoned them last week and logged a call and the guy took some details.
He called me back today and told me that Samsung are aware of the purple haze , say its not an issue and is actually by design. They cant fix it and basically tough.
Please help as I cant see how something that manifests itself over a year after having the set and ruins the use of the set the manufacturer can say oh yeh we knew that was going to happen so tough !!!