Samsung Q80T tv issue - help

Chan1

Novice Member
Hi all

We recently bought a Samsung Q80T 75" TV and have had it for about 5 months.

We noticed this mark/smudge/discolouration that appeared on our screen a few weeks ago. Does anyone know what this is? I'll attach some photos.

Its pretty big in the middle of the screen, looks to be something internal (no damage to the screen), and it stays in the same spot no matter what we're watching - not sure if screen burn or backlight issue. Any thoughts?

We contacted Samsung and they organised a technician to come replace the panel for us. But the mark/smudge came back again about a week later! We aren't doing anything to the TV. It's in our living room and only gets a couple hours of use every evening.

I'm going to contact Samsung again but wanted to input as to what anyone thinks this might be and whats causing it.

Thanks all.
 

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