Samsung Q60R low sound

united1000

Standard Member
I have recently update my soundbar from a Samsung Q60R to a Q950 and have given the Q60R to my dad. It is conected to a Hisense tv via HDMI arc and all the setting on the tv appear to be correct but when using the Q60r the volume is very low and has to be increased to over 70 to get to a reasonable volume level. The sound also doesn't sound as dynamic as when i was using it with my own Samsung tv. Any suggestions would be greatly appreciated
 

mps

Active Member
Try connecting the source directly to the soundbar and then to TVs arc and see if it makes any progress.
 

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