Ebo100
Novice Member
Can anyone help with setting up my TV with soundbase?
I've just bought a new Samsung TV NU7470 and trying to connect to my Cambridge Audio TV5 sound base. I have an optical cable from the optical out socket into the sound base and on the TV sound menu have it set to "audio out/optical" and it works fine while watching Sky.
However there is no sound when I switch to any of the online apps; Netflix/Prime/BBCi. I can unmute the TV sound (after switching back to TV speakers on menu) and there is sound, just nothing through the sound base.
A look on the Samsung website gives the following list to try but I can't see anything obvious because it works with Sky. Is there something in the menus I need to set, Any ideas?
External device is off and not outputting audio
TV is set to the wrong source
Soundbar is set to the wrong source
Connection cable is not connected properly
TV speakers are on and not set to external speakers
Connection cable is defective
External device port is defective
Soundbar port is defective
I've just bought a new Samsung TV NU7470 and trying to connect to my Cambridge Audio TV5 sound base. I have an optical cable from the optical out socket into the sound base and on the TV sound menu have it set to "audio out/optical" and it works fine while watching Sky.
However there is no sound when I switch to any of the online apps; Netflix/Prime/BBCi. I can unmute the TV sound (after switching back to TV speakers on menu) and there is sound, just nothing through the sound base.
A look on the Samsung website gives the following list to try but I can't see anything obvious because it works with Sky. Is there something in the menus I need to set, Any ideas?
External device is off and not outputting audio
TV is set to the wrong source
Soundbar is set to the wrong source
Connection cable is not connected properly
TV speakers are on and not set to external speakers
Connection cable is defective
External device port is defective
Soundbar port is defective