samsung m86/87 issue. Please help.

joejuts

Standard Member
Hi, for about a year now i have found that using my xbox at 1080p disables the sharpness function. I can still move it up and down but it doesn't make a difference. This forces me to run at 720p as it looks so much better (allows sharpness). I have read of other people experiencing this issue and they have all had their problem resolved.
The problem is i can't find out how they got Samsung to fix it. I cant find an email address that allows me to select my model from a list. If it is a firmware issue, how do i get the update (no ethernet connection in tv).I read somebody post that they fixed the problem over the air.
Any information on how to get this fixed would be appreciated greatly.

Cheers, Joe
 

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