I bought a Samsung LE32R41BDX from Empire Direct a few weeks ago. It developed a serious fault after a week, which caused the screen to display way too much red (sometimes people wearing black clothes were bright red, for example). There are pictures of this same fault from other people on the forums. It was returned, and "checked" by the engineer at Empire. Now they say they found no fault and refuse to refund the money or replace it. There is a fault. Sometimes if it's been off for a long time it clears for an hour or two. But there is a fault. I have pictures of the fault through all sources (I even have pictures when there is no source going into the TV, and the screen is bright red when it should be black). I'm sure other oepple on here have had refunds from Empire Direct. Any advice, anyone? I can't settle for the old one coming back. It was absolutely unwatchable, and it's only gonna be a matter of time before it comes back (if it ever left).