Good morning to all. My Samsung TV LE32A466 waited until Christmas eve and the expiry of the guarantee before it too expired. The problem arose when, being a little dissatisfied with the sound quality, I discovered the facitlity on the menu to download new software. I followed the instructions carefully and waited...and waited. Totally frozen, with blank screen and no controls responding. So, following good computer practice, I decided to re-boot via the only method availableto me. Unplugged, plugged back in and tried to restart. Red light showing power, flickered to green for a moment and went back to red. I am wondering if the problem was self-inflicted and perhaps the tv was not frozen but downloading very slowly. Have I therefore left myself without any operational software ? Can the problem be resolved by a service agent plugging into the service socket and re-installing the software. My local tv repair man said that much as he would like to have taken my money, he could not persuade the tv into life and I would have to go to the nearest Samsung agent. HOWEVER, where I live in France, the nearest agent is in Toulouse 200 kms away. I could live with a 400km round trip, if I could be sure that the problem was just simple software. Does anyone have any experience of corrupted software and could they please advise on the odds of my not having fried the motherboard. (Are they called that in televisions ?) As an aside to anyone living in France or thinking about doing so, when my local repair man said he couldn't help, I asked if he could rent me a set for a while. He said no but as it was Christmas he would lend me one 'til mine is back. Sort of restores your faith in human nature, doesn't it ? Thanks in advance for any advice. Tony.