-Samsung 65" JS8500 television
-Samsung UBD-K8500 4K blu ray player
-Denon AVR-X1200W 4K receiver
-Panamax M5400 power conditioner/surge protector/voltage regulator
**All hdmi's - Audioquest Cinnamon**
I don't believe my Samsung 4K blu ray player is providing 4K video to the tv. It doesn't even seem to be as sharp as 1080P. I have a hdmi running directly from the blu ray to the tv and then a seperate hdmi from the blu ray to the Denon receiver (I was hoping the video not going through the Denon could have been the issue). I've tried configuring every setting on the blu ray player and have gotten nowhere unfortunately. I've also changed around some settings on the tv. For instance, I made sure to check to see if hdmi uhd color was enabled for all of the hdmi ports. They were all on "On".
The confusing part about all of this is that my Directv 4K receiver is pushing perfect looking 4K video to the the tv. No issues there at all. Also, I'm using the "Smart Hub"(I believe it was called) feature that's on the tv and watching 4K videos on YouTube. They all look great. So I know the tv can handle the 4K picture nicely.
I called Samsung and they're suggesting that I pick up a new 4K blu ray player and see if that resolves the problem. Does anyone have any suggestions as to what may be causing all of this ? It's all very frustrating to me.
Thanks in advance,