Hey all,
I'm losing my mind with this soundbar and I'm hoping you all can help.
I have the Samsung HW Q80R soundbar plugged into a Vizio PX65-G1 using certified HDMI cable into the ARC slot. Firmware 1008.
Into the soundbar I have an Apple 4K TV and an Xbox One X.
My issue is that, sometimes, when I try to play HDR content (Games mainly) I see no visuals, but can still hear audio. The TV says there is a signal coming (Otherwise it would display "No Signal") but all I see is a black screen. This problem mainly happens with the Xbox but has happened with the Apple TV as well. If I plug my devices directly into the TV, I get video just fine.
I sent the soundbar back to samsung to get it fixed, I just received it back and the problem is still happening.
Anyone experience this? I'm really close to giving up on this thing.