Downloaded the update for this unit in the zip form on a CD-R disc. Put it into the system and it started to verify the forum. This took about a little more than 3 minutes and then it asked the yes and no question, which I quickly pressed yes. Then the system shot out the disc and said processing the upgrade and not to power off the system. This took another 3-4 minutes and after it was complete it turned the unit off itself. Now I am able to play new Blu- rey discs. Very easy.