spark001uk
Standard Member
Hi,
A couple of weeks ago I bought the 48" H6400 6-series smart TV (UE48H6400), and it started randomly restarting after a few days. I got on to Samsung, who remotely connected to it (but as I suspected, the only thing they could do was fiddle with the menus, which I had already done thoroughly), and found nothing, so I took the TV back for an exchange.
All went well with the new one, then 3 days later it starts doing it. So it's either a firmware issue-but my first one had v.2117 and the new one v.2116 (which has a nicer smart hub in my opinion anyway) so I'm not convinced it's that.
That just leaves either the connected equipment, or cabling. I have a Humax Foxsat Hdr (500gb), and a Samsung HT-E350 home cinema (connected via Anynet+, and using ARC for audio).
My first question is, could a poor quality HDMI cable possibly cause the TV to reboot?
I have a good cable on the home cinema, as it has to support ARC, but the Foxsat is using a cheap 3m cable which happens to have all 4 TMDS shield pins, and the CEC and HEAC lines not connected. The lack of CEC is necessary on the Foxsat, as when connected it interferes with the Anynet+ operation between the Samsung devices. However - the pins of this cable that are connected all measure at around 5 or 6 ohms from end to end, which I'm a bit suspicious of.
A couple of weeks ago I bought the 48" H6400 6-series smart TV (UE48H6400), and it started randomly restarting after a few days. I got on to Samsung, who remotely connected to it (but as I suspected, the only thing they could do was fiddle with the menus, which I had already done thoroughly), and found nothing, so I took the TV back for an exchange.
All went well with the new one, then 3 days later it starts doing it. So it's either a firmware issue-but my first one had v.2117 and the new one v.2116 (which has a nicer smart hub in my opinion anyway) so I'm not convinced it's that.
That just leaves either the connected equipment, or cabling. I have a Humax Foxsat Hdr (500gb), and a Samsung HT-E350 home cinema (connected via Anynet+, and using ARC for audio).
My first question is, could a poor quality HDMI cable possibly cause the TV to reboot?
I have a good cable on the home cinema, as it has to support ARC, but the Foxsat is using a cheap 3m cable which happens to have all 4 TMDS shield pins, and the CEC and HEAC lines not connected. The lack of CEC is necessary on the Foxsat, as when connected it interferes with the Anynet+ operation between the Samsung devices. However - the pins of this cable that are connected all measure at around 5 or 6 ohms from end to end, which I'm a bit suspicious of.
Last edited: