samsung f6500 50 inch dark band problems

Discussion in 'Samsung TVs Forum' started by aoaaron, Jan 28, 2014.

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  1. aoaaron

    aoaaron
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    hey i switched on my f6500 today.. ive had it for about 6 months. anyway a black shadowy horizontal band was across the screen. tried changing everything, nothing worked.

    phoned JL, they said they;d get someone out on thursday. then when i put the phone down, magically the TV returned to normal.

    I have had a bit of vertical banding issues with this TV too when watching football.... and a slightly dirty white screen also but nothing major.

    how do i explain this to the technichian on thursday now the problem has dissapeared?
     
  2. daveb975

    daveb975
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    I'd be tempted to cancel the appointment and if it happens again take a picture to send to them.

    I hate waiting in for technician appointments only for them to come and not see the problem!
     
  3. lloydread

    lloydread
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    If there is no issue now, then cancel it - if it happens again get a video of it and re-book an appointment
     
  4. aoaaron

    aoaaron
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    well its come back again... ive taken a photo of it and will video it now too.
     
  5. aoaaron

    aoaaron
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    this is a pic.. i've also had some banding.

    should i push for a screen replacement or what?
     

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  6. daveb975

    daveb975
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    Yes, definitely try and get a new one.
     

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