Samsung A52S5G - speaker problems


Hi Folks,
Bought this phone under trade in end of last year, and what a pain it has been. With speaker phone people not hearing me well and screen going dark.
Never bought a phone under a trade in and the worst, is the customer support from Samsung! Had a budget galaxy phone before, which I traded with this, and didn't have a problem.

Samsung support asked me to go through several tests on the phone and now ultimately have to back up my stuff before sending it over to their repairs team, leaving me with no phone to use!

I hadn't known this would be the case with them, as I thought they'd just me a new phone.

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