Samsung A52s: No red green incoming call pop up buttons

Plain_Vanilla

Active Member
Hi, decided to set up the Mrs new Samsung A52s tonight. Installed the accounts, apps etc and then decided to do something basic like try an incoming call...no on screen pop up of an incoming call. The phone rings but whether screen is locked or open, nothing appears on screen to answer the call, no buttons or indication a call is incoming. There's no way to answer. After the call is unanswered, the missed call icon appears. Any ideas? I have tried restarting the phone but stopped short of a full reinstall so far. Not an encouraging start.
 

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