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Samsung 50 inch PS50Q96HDX - picture and display problems



We bought Samsung 50 inch PS50Q96HDX plasma TV at Currys three months back. The TV picture is distorted with orange color dots in vertical lines of 4 cms width as shown in the photo.

Curry customer support engineers have examined and they are not able to identify the root cause.

Has anyone experienced this problem ? what might be the root cause ?Please suggest a possible resolution.


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Standard Member
that lok 2 me like a image burn on screen....basicaly u had a bright image or what looks lyk text on ur screen for a period of time and it burned onto ur screen. that happns sumtymz with plasma tv'z....warrenty doesnt cover Burn so ur best bet is to take it bak to currys n make up some excuse about the tv being TECHNICHLAY FAULTLY and hope to get a refund....then wid that money get another tv.


Thank you for the response. But it is not a image burn. The orange dots vertical line (as shown in attached photos) does not appear every time on the screen, it appears very rarely and goes off if the TV turned off and on. Also, the dots line appears very clearly on black color part of the screen.


Prominent Member
Just bought the same set Saritha,today. Hope I dont get the same problem. Keep us informed as to how you get along with your set. Sorry I cant help you more.

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