Hi I have a sagemcom 1704 router with windstream. The computer says I have a connection however the ✔️ Light is flashing and there is no light on the @. I go into 192.168.254.254 to get all of windstreams stuff. Whenever I click internet connections, the page says "there is no PPP connection." How do I get the ppp connection? After this ? Is answered, on the top right corner of the windstream stuff at the 192.168.254.254 screen, the ✔️Signal is orange, Adsl down, down n/a, & up n/a. Please help me, windstream wouldn't help me or my husband when we called. Thank you.