RP Screen burn

Discussion in 'General TV Discussions Forum' started by caleb2002, Aug 19, 2002.

  1. caleb2002

    caleb2002
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    Looking at buying a rear Proj set, I went to my local Currys and noticed that all 5 sets they had in there had a currys logo burnt in to the screen, the Currys rep said a dvd got stuck for a couple of hours!!!!!!

    This made me really worry about Rear Pro as My wife will watch various Sky channels frequently so al them little red dots may appear.

    Is this a serious problem??

    I called Toshiba and they said Screen burn caused by a peripheral is not covered by the warranty.

    Anyone suffered from this?
     
  2. caleb2002

    caleb2002
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    Am I getting the dreaded new poster snub??

    To say I am still concerned about burn in was only rehighlighted to me when today I went in another Currys and found all the TVs
    Had A Sky Logo burnt in (from the promo channel)

    Is there anyone that has suffered from this or are there others who have had their RPs for a while with no problems.

    PS I have looked at the other posts on this, please answer

    Cheers
     
  3. johndon

    johndon
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    I've got a Tosh 40" RPTV and have watched Sky Digital for the last eighteen months with no screen burn in at all. Bearing in mind that you can get rid of the red dots by pressing Backup (which I do all the time)

    The worst channel I've found for static images is Sky News so I tend not to watch it to much - having said that, I watched it all night of Sept 11 with no ill efects on the TV.

    I also use a PS2 and X-BOX with the TV without problems.

    HTH

    John
     
  4. BIONIC MAN

    BIONIC MAN
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    Hi

    I had the Tosh 40 and after a year it got screen burn ,
    And what Toshiba told me was when watching sky you should
    turn the Contrast & Brightness right down ,
    Also be careful about the warrenty as the Big Boyz at Toshiba said it was Missuse of the tv , but in the end the shop I got the tv from replaced all three Guns under the extra 5 year Warrenty

    I've also herd that some Rear Projector tv's got logo burn within
    6 months ( So it does Happen )

    :confused:
     
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  6. sraper

    sraper
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    I've had a couple of RP sets over the past two years and watch sky (and other channels with DOGS). However so far no screen burn. Though this "feature" does worry me.

    In general you should always turn down the contrast and brightness as the default setting seem to be designed for demoing in brightly lit shops!

    BIONIC MAN. Did you try suing/complaining to sky about the problem? Until someone who has been affected by this problem actually try to sue Sky (or which ever brocasters logo is burnt into their set) the broadcasters are going to ignore the issue.
     
  7. MartinImber

    MartinImber
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    1) Contact a news paper (national)
    2) Contact a good solicitor
    3) Sue the logo owner
     
  8. BIONIC MAN

    BIONIC MAN
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    Sraper

    Yes I did speck to Sky about the Logos and there exact words were ( People need to know what channel they are watching )
    What a load of S***T also the logos don't look good on screen ,
    Also now with some channels the logos are not so bright which is
    good news for the picture guns on the tv ,

    Also I have been told that this could also happen on Plasma tv's and if watched the same channel alot could even burn Tube tv's

    So we need to get the F****ING Logos put to Rest R.I.P

    :D
     
  9. sraper

    sraper
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    But did you threaten to sue them for the cost of the repair?

    BTW Logo free TV
     
  10. BIONIC MAN

    BIONIC MAN
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    Originally posted by sraper [/i]

    But did you threaten to sue them for the cost of the repair?


    Yes and they said in funny tone you will need to speck the the
    channel direct and sort it out with them ,
    I channel was QVC and they said the logo's brightness had been
    turned down ,

    P/s How much would you think it would costed to Sue the channel
    LOADS OF MONEY

    :D :cool: :D
     
  11. sraper

    sraper
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    I know thats the problem. :( Actually when I said sue I was thinking more of just the small claims court. However of course the broadcaster would not be as frightened by that.

    Arrgh what we need is for some good lawyer to be affected by this problem so that they decide to pursue the issue themselves :D
     
  12. MartinImber

    MartinImber
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    Contact a national newspaper - not Sun Star or Mirror but a mid level tabloid like Mail or Express

    Sorry if the spelling os bad but my vision has jus gone funny and I can't raeeed the keys on ,y keyboarf

    I hope it is just heat as I can still dispant see but not mt screen or keyboard.
     
  13. Jon Weaver

    Jon Weaver
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    Take a look at the DVD Times forum (not sure if I am allowed to post the link)

    There is a guy who bought a 2nd hand RP Toshiba.. His kids watched Cartoon Network for 2 hours in 14:9 mode and he has the DOG burned into the screen!

    He knows it wasn't there before but people are saying that its not possible to do this amount of damage in such a small amount of time and it must have been like it when he bought it.

    But, Toshiba have told him that it is possible to burn the screen in as little as 20mins.
     
  14. caleb2002

    caleb2002
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    I asked Domestic and General (their warranties direct are almost half the price of empire direct or Currys!)

    This is the reply:



    Thanks for your e-mail.

    Regarding the query about 'Screen Burn' and whether it would be covered
    under our agreements, We have been advised the following by our claims
    department:

    If the burnt image does not affect the working of the equipment either
    electronically or mechanically, then this would be considered as fear wear
    and tear and would not be covered by accidental damage. If the worn area is
    outside the manufacturers recommended viewing area guidelines, this may be
    considered as a malfunction and therefore would be considered as a fault
    which could be covered under the breakdown element of the plan.

    We would however, be surprised that such a result would occur on a product
    which is used in a domestic environment as this type of occurrence is
    typical of TV's that are used in a commercial setting which have a constant
    demand on specific channels. This type of product, in a non domestic
    setting, would not be covered under our domestic plan.

    If you have any further questions then please contact us again by e-mail,
    or alternatively call us on 0870 6075566 (24hrs).

    Kind regards,

    The WebSupport Team
    Domestic & General

    ---------------------


    I would say then from this wording that if it occurred then we would be able to claim and probably argue them down if they raised objection.

    So I only gone and ordered the Toshiba 50wt29b after price matching with Empire Direct.
    Price = £1739


    Cheers for the replies.
     
  15. johndon

    johndon
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    You do have to watch the contrast. When mine was delivered, it was set at 100 - I have it down to around 40 now.

    John
     
  16. MartinImber

    MartinImber
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    Eye strain I think - cleared by 16:30
     
  17. caleb2002

    caleb2002
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    I asked Sony about their KP44ps2, their reply was that that tube was a cathode ray tube so does not suffer from this.

    Anyone know this?
     
  18. Smurfin

    Smurfin
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    caleb, that sounds like a load of rubbish you've been quoted there. As far as I'm aware, ANY RP TV can suffer from screen burn.
     

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