Ring alarm contact sensors

[marc123]

Hi I have two ring contact sensor 2 and they are both saying tampered, I have recently moved house and they might have got knocked but they are not damaged.
I have tried removing the batteries and pressing the little button with a pin and removed them from my system.
Once connected back to my alarm the tampered light goes off then seconds later comes in again.
Finally when I go to set my alarm as I leave the house on the app it states both sensors have been tampered and I need to bypass them, making them both obsolete.
Has anyone got any ideas of how I can solve this issue please.
Regards
Marc

 

[hyperfish]

Assuming they are aligned properly?

Never tried this but there are some options in the app that may resolve this.
Alarm devices-[problematic door sensor]-device settings-advanced options. Give these a try.