Ring alarm contact sensors

marc123

Active Member
Hi I have two ring contact sensor 2 and they are both saying tampered, I have recently moved house and they might have got knocked but they are not damaged.
I have tried removing the batteries and pressing the little button with a pin and removed them from my system.
Once connected back to my alarm the tampered light goes off then seconds later comes in again.
Finally when I go to set my alarm as I leave the house on the app it states both sensors have been tampered and I need to bypass them, making them both obsolete.
Has anyone got any ideas of how I can solve this issue please.
Regards
Marc
 

hyperfish

Distinguished Member
Assuming they are aligned properly?

Never tried this but there are some options in the app that may resolve this.
Alarm devices-[problematic door sensor]-device settings-advanced options. Give these a try.

Polish_20211031_172023654.jpg
 

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