Hello there. I've just come off the phone to Sky sales, fully intending to buy Sky+ there and then, but didn't. Here's why: My flat has a communal dish. And as it is a new build, I am lucky enough to have two satellite points pre-installed in the living room. At this point in the conversation, I was referred to an independent supplier - usual procedure I assumed. I rang the supplier, who offered to install the box for £60, which seemed reasonable, but advised that the box itself would cost £199. When I pointed out that this was £100 more than the deal advertised on Sky's website, I was told that they couldn't match that deal but that I should call Sky back, as they provide the same service anyway. Slightly bemused by then, I gave it a shot. The girl I spoke to said that Sky will only carry out 'full installations' (dish+box) and that it is because they are a large company they can offer Sky+ for £99. She couldn't explain why it was that Sky couldn't install just the box and not the dish. She did however suggest that I look in Yellow Pages for a second-hand box if I wanted one cheaper. Does anyone have any experience of second-hand boxes? I've just spent a not inconsiderable amount of money on a home cinema system and am aware of various hardward/software upgrades that Sky have implemented recently to Sky+ so don't really want to compromise. Nor do I see why I should, given the situation. As a new Sky customer (potentially, though on the evidence so far...) I would appreciate any advice.