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richer sounds yamaha speaker package if you bought or are thinking of buying read on

Discussion in 'Home Cinema Speakers' started by muttley, Jun 2, 2003.

  1. muttley

    muttley
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    anyone who bought the nsp-230 from richers should be intrested in the following story.i purchased this last week£199.95 tsp £299.95 you save £100 in the richers catalogue . not so, yamahas uk website price £159.95 . i phoned yamaha and they said £159.95 was the tsp so i phoned richers to ask them about this and they contacted yamaha i was then offered a refund on the price difference and got an extra tenner off with their price beat offer so full package £149.95. the point is you should not be conned in to thinking you are saving£100 when in fact you have been overcharged by £40 on yamaha's price that it should go for so if you purchased this get down to richers for a refund i hope this post helps anyone who bought this package from richers get some money back.
     
  2. bunkerbuster2

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    RS pull this kind of stunt regularly

    Steer clear of them...trained monkeys the lot of them.
     
  3. tullamore

    tullamore
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    Mine was a DVD system that was £300. Tesco (I know, i know... it was for second room) had it for a £150. System was crap tho. RS rated it very highly or so the salesman said. Turned out you couldn't even do speaker by speaker levels. I've ben so put off them.
     
  4. hornydragon

    hornydragon
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    Bah trained, they aint trained!!!!!!!!!
    PS hate to further your dismay but i am sure £149.99 is still not the best price for this package!!!
     
  5. tullamore

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    No worries. I took it back. Bought the Pure Platinum which will do nicely before I go the seperates route this forum has now convinced me to do. If only I'd been here first!!!!!! Sob!
     
  6. tullamore

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    Which BTW leads me on. I didn't get the second system for the bedroom. I replaced my old videologic with the new one and sold it on. So whats the cheapest DTS com-pat system I can get for the room. Power not an issue but DD and DTS is. Also cheapest MR dvd player? It's war in our household these days trying to grab the living room set.
     
  7. muttley

    muttley
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    horney dragon its the only price i will get as no-one in the country has the nsp-230 apart from richers yamaha told me these speakers have been sold up and were a one off from japan unlike the nsp 220 which you can get anywhere just hope the aftersales is o.k. should it go wrong. but i did enjoy getting my £50 back and watching the sales assistant stuck for words when i told him the catalogue was misleading :D
     
  8. hornydragon

    hornydragon
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    Ok mate Richer do sell some odd stuff.
    No idea what the cheapest is! but i really dont think you want the cheapest system going, Do you???
     
  9. muttley

    muttley
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    i had top of the range d d setup but downgraded as it was not getting used often enough so the yam amp and spk pack totalled£330 not bad for a system that will only be used when i can be bothered to turn on my pannie projector thats if it lasts beyond 200 hrs :smoke:
     
  10. Smurfin

    Smurfin
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    And the winner of the most stupid comment of the week goes to...... ^ ^
     
  11. Orbital

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    Must agree Smurfin,

    If you know what your doing and what your looking for RS can be a little treasure trove.
     
  12. sounddog

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    And to be honest ... even if you go in for a 2 channel system without any knowledge and get sold a Cambridge Audio Amp + CD and Eltax speakers ... that wouldn't be a bad system - infact there's quite a bit of kit that's more expensive and either no better or even worse by all accounts.

    Yes sometimes they get prices wrong ... the price they quoted as SRP was probably what Yamaha quoted them when they bought the bulk lot ... but as muttley said - they refunded him the difference as they say they will.

    Sometimes people here are a little harsh on companies who (most of the time) are trying their best.

    Vikki
     
  13. bunkerbuster2

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    Ohhh... sorry. :rolleyes:


    They are a bunch of incompetent fools.
    Passing off mostly tat to unsuspecting fools (when they actually have anything apart from Sherwood in stock that is)
     
  14. muttley

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    i wasn't intending to be harsh i just thought that if anyone else had got this package they had the right to know, the staff were very fair in dealing with this matter and i have bought a lot of stuff from rs with no probs. the point i am trying to make is a lot of people may think they have saved a £100 when in fact they have not and if you paid £200 you would not be very happy to see the price on yamahas own website at £160. one of the rs staff told me they had been flying out of the door at £200 so a lot of people are £40 out off pocket
     
  15. Orbital

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    Did you get that everyone? We are all "unsuspecting fools"

    Thank the Lord we have Bunkerbuster2 to set us on the path of the HiFi righteous and deliver us from our heretic ways :lesson:

    Amen.
     
  16. staxdoobie

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    Oh I see! There was I thinking I was chuffed to bits with the gear I bought for a song at RS, when all the while I was actually having smoke blown up my pipe by a duplicitous gang of marauding con-artists. Well then I must be punished, mustn't I? You're a naughty boy, Stax, don't... do it... again!
     
  17. tullamore

    tullamore
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    I think the point people are making is fair. When RS first launched they were a breath of fresh air. You felt you could go into any branch, discuss what you thought you needed, be given impartial advise and get the best price. It was the Virgin Atlantic of retailing. The David taking on the overpriced Goliaths. Now I, and others it seems, find that this is not the case. No-one is saying your daft to shop at RS - well actually someone is but I can't totally agree with that : ) - but if your a relative newbie and like myself you were pretty ignorant of AV then you are effectivley giving them your wallet. I devour HiFi magazines but I have learnt more in one month on this site than in 3 years of reading a magazine. Surely those who are more experienced in AV can understand this disenchantment with a retailer that once we felt was trustworthy to newbies?
     
  18. sounddog

    sounddog
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    Just because it doesn't have a Sony badge on it doesn't make it Tat. My kit is all Rotel ... but if Sherwood Newcastle came out with a pre-processor that sounded better then the Rotel at a similar price (and Richer Sounds imported it) ... I wouldn't NOT buy it just because of the badge on it.

    Do you actually realise that in the USA ... Sherwood Newcastle (forthwith shortened to Sherwood) compete directly against Sony / Denon / Marantz / Pioneer / Onkyo / etc ... and in many cases win - and NOT just on price. Yes a Sherwood AV reciever can't hold it's own against more expensive rivals, but when compared to similar priced kit it isn't the rubish some people make out. Though recently Richer Sounds have moved away from recomending Sherwood from what is reported here.

    The same can be said for Cambridge Audio for more "HiFi" kit. The CD players especially hold their own against much more expensive rivals - it's just the appearance and the sometimes lower build quality that lets them down.

    As for tullamore's comments ... I first went into a Richer Sounds in the late 90's - so they had at that time already been in existance for a while then ... but I do think tullamore is looking back at RS's past through slightly rose tinted glasses - Richer Sounds are, and always have been, basically box shifters where the staff have a moderate level of knowledge of the products they are selling. If you're lucky ... you'll find a RS where the staff are not also knowledgable through their (minimal) training, but are also enthusiasts. There is however a big variation between the quality of staff between different stores ... but I would say that this is no different than at SuperFi, Sevenoaks and the other hifi "chains".

    Vikki
     
  19. bunkerbuster2

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    It's where they get most of their trade from..people who don't know what they're buying.

    Their cynical sales technique is well known and documented.

    preying on the unsuspecting.
     
  20. bunkerbuster2

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    What's that got to do with anything?

    Almost any budget kit is better than Sherwood, the fact that Americans buy it is no saving grace

    Having installed many a system in various sites (for various budgets) I can safely say that EVERY bit of Sherwood kit has the same characteristics. (due to the low quality of components)

    Have a look at Sherwood bench test results.
     
  21. tullamore

    tullamore
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    Rose tinted? I need bi-focals these days. Am I being misty about my youthful buying? Could be - but point still stands re very first post about Yamaha. If your going to run a banner on this site guaranteeing cheapest prices and then the supplier has a lower rrp than you then your going to look a bit silly aren't you? I don't want to bash RS. I guess a few bad experiences can put you off - whether it's Rs or Easy anything - and to be honest you can match most of their prices on the web.
     
  22. Smurfin

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    And the same could be said of most hi-fi/AV shops in most cases....


    Preying? LOL oh please!

    I've had some poor experiences of Richer Sounds, I've also had some good ones. However your statements are sweeping and a complete generalisation.
     
  23. staxdoobie

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    The point someone made about Richer Sounds 'preying on unsuspecting fools', or whatever it was, is wildly unfair. EVERY form of retail could be said to do that, so to level the accusation at a single shop which offers genuinely decent prices to those on a budget is snobbery in the extreme. I think it's fair to say that anyone who has come so far as to participate in these forums could, at least in part, be described as an 'enthusiast', and in many cases knows the product he/she is looking for. If RS offer it for silly money, how can these people subsequently be described as fools? Bit harsh.
     
  24. bunkerbuster2

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    I'm not talking about the enthusiasts on this forum..I'm talking about the GP.

    Customer "I'd like one of 'X' please"

    RS "I'm sorry madam..we don't have any in stock..but we do have this 'Sherwood/Ariston/Acoustic Sulotions' model..It's much better anyway"


    Bobbins.
     
  25. sounddog

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    Actually ... I've had the opposite experience ... I went and asked which they would recomend from NAD C320 (which they were selling below cost); Marantz 6010OSE and Cambridge Audio A5 ... and they answered a whole heartedly ... buy the NAD!! :p

    Anyway ... the whole point of the thread is that they got a price wrong ... the SRP they quoted was probably quoted to them by Yamaha ... and they admit on their website that they sometimes get prices wrong ... and they also give bettwen £10 and £100 extra off if you see it at a lower price. I'm sorry but maybe I'm naieve ... but that sounds like a company who's trying their best. Oh and they do price match with some web companies for whoever said they don't ... but the product must be in stock at the time.

    Vikki
     
  26. jjpearce05

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    I tried to get price promise on the nsp-230 at RS London Bridge yesterday and they refused - one web site only had a demo which wasn't for sale and they refused to price promise against Yamaha web site as it is only a RRP and I cannot buy the speakers from the yamaha web site.

    can u provide any more details on how u got your price promise, branch, salesperson, etc.

    many thanks

    JasoN
     
  27. muttley

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    i saw the add on yam's website i went into richers and explained they give me an extra 10 quid price match and blamed their buying dept for getting prices wrong it was the liverpool branch.hope this helps. are they still charging £200 ?
     
  28. jjpearce05

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    Yes - I questioned the sales person as to how they can sell at £40 over the RRP and he said he still wouldn't price match it !
     
  29. Vection

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    I think anyone who has made the effort to go to a specialist shop insted of walking into the nearest currys or dixons has done well in my book. (and yes, I do think RS is a specialist shop)

    Who would you rather buy from RS or DIXONS?
     
  30. bunkerbuster2

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    Neither.
     

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