Hi,
I am considering buying an Epson LS500 projector with a Vividstorm 120 inch UST/ALR floor rising screen. Richer Sounds sells both these items.
I have done some research on the Vividstorm screen. It looks great, but some people have reported visible creases in this screen, even after leaving the screen open for a few days/couple of weeks. They have also reported some difficulties returning the screen if there are problems.
I don't care if there are creases visible up close, but I will be viewing the screen from a distance of just over 3.5 meters and I would not want to see any visible creases from that distance. Based on any experience you guys have with Richer Sounds, if I buy from them and see visible creases from that distance, what would you say are the chances that they will honor the warranty, and offer me a refund and/or a replacement? I will be visiting one of their stores soon, but just wanted a bit of feedback before going in.
Would I get any additional protection by buying from RS online (rather than in-store)?
Is there anything more I could do to protect myself, for example ask them at the store to give me written confirmation that they will refund if there are any visible creases at a viewing distance of 3.5 meters? This screen costs £2499, so at that price, I don't want any problems at all with the screen.
One alternative is buying this screen from US Amazon (cheaper than Richer Sounds but long delivery time and some additional hassle). Would that offer me more protection? I think Amazon are normally pretty good at offering a full refund if there are any problems?
Any feedback welcome.
Thanks,
L.
I am considering buying an Epson LS500 projector with a Vividstorm 120 inch UST/ALR floor rising screen. Richer Sounds sells both these items.
I have done some research on the Vividstorm screen. It looks great, but some people have reported visible creases in this screen, even after leaving the screen open for a few days/couple of weeks. They have also reported some difficulties returning the screen if there are problems.
I don't care if there are creases visible up close, but I will be viewing the screen from a distance of just over 3.5 meters and I would not want to see any visible creases from that distance. Based on any experience you guys have with Richer Sounds, if I buy from them and see visible creases from that distance, what would you say are the chances that they will honor the warranty, and offer me a refund and/or a replacement? I will be visiting one of their stores soon, but just wanted a bit of feedback before going in.
Would I get any additional protection by buying from RS online (rather than in-store)?
Is there anything more I could do to protect myself, for example ask them at the store to give me written confirmation that they will refund if there are any visible creases at a viewing distance of 3.5 meters? This screen costs £2499, so at that price, I don't want any problems at all with the screen.
One alternative is buying this screen from US Amazon (cheaper than Richer Sounds but long delivery time and some additional hassle). Would that offer me more protection? I think Amazon are normally pretty good at offering a full refund if there are any problems?
Any feedback welcome.
Thanks,
L.