Richer Sounds & Supercare Warranty

Discussion in 'Blu-ray & DVD Players & Recorders' started by Orson, Sep 3, 2002.

  1. Orson

    Orson
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    I'm about to buy a DVD player from Richer Sounds, and I'm intrigued by their 'Supercare' warranty, where for £20 they offer a quite comprehensive 3 year warranty, and if you don't claim, they refund 100% of the warranty cost at the end of the period.
    Has anyone got any experience of this?
    Is it genuine? (I know they have offered this for a couple of years now).
    Are there any catches?
    It just seems a bit too good to me, but then I'm a bit sceptical about most offers.

    Any info would be appreciated.



    PS to moderators - I couldn't decide where to put this post, & I'm not sure if this is in the correct forum, so I won't be offended if it gets moved - Thanks
     
  2. pob

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    Never had the supercare price refunded, but after 2yrs and 11months, used it to get 50% buy back on a Amplifier for an upgrade. Excellent service - no questions asked....

    Cheers

    Phil
     
  3. sceptic

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    Recently had a Sony 930 a/v amp which had died on me after over 2 years and Richer replaced it with a brand new Marantz SR5200 with no arguments.
     
  4. Daley56

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    Just replaced my Samsung 709 bought for £200 3 years ago and go 40% back. This would have been 50% but I couldn't supply the original box.:( The Supercover cost £18.

    The new Sony box is stored safely in the loft for the next 3 years:)
     
  5. AOD

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    Do the T&C's of the warranty mention that you have to supply the box to get the full 50%?
     
  6. sceptic

    sceptic
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    Yes it does state that returns must have original packing
     

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