I've posted in other threads but I thought I'd make a new one now that I have just heard back from Richer Sounds regarding the burn in on my B6. Their support agent has just emailed and they best they can do is send an engineer out to me (at my cost) to look at the screen and if it is burn in they will not help. I have stressed that I was told at the point of purchase that I would only get burn in if I mistreated it so I asked if they think me watching Sky Sports News for a few hours a day falls under that. Not holding out much hope to be honest and I'm really angry that they are hiding behind a peace of paper when I was directly told something else in store. I wouldn't have bought the thing if I hadn't been reassured so that is making all of this worse. Not really sure what I'm going to do next. They have asked if I am happy to accept the engineers findings which I am reluctant to do as I am considering taking this further. Anyway thought this may help others who are considering buying an OLED from them in future.