hi folks - dublin based so bought from Richersounds ireland (belfast) I have a 2017 LG e55 series oled. Recently noticed bottom right has some screen burn from Netflix logo. It only appears when there is red background on tv - which doesn't happen very often. I posted a question to richersounds on an ireland forum they post on to see if their warranty covers burn in and i got a blank no it doesnt.. which is fair enough as its mentioned in the terms and conditions. I suppose im curious what my options are. I had the screen professionally calibrated back in 2017 and love the picture on it. If i did get a 'fix' i assume its a new tv as it wouldn't be economically feasible to replace the panel? What about the cost of calibration? Would a replacement match the flagship status my screen had at the time - what would the equivalent to the E series be now?
As you say its not actually covered but you can still start a conversation with richer sounds here: Richer Sounds
Let them know you are unhappy with your purchase, they maybe able to still help you out or further advise. Alternative you can Contact LG directly for a panel replacement service which I believe cost about £250.