OK, first of all I know RS sometimes sell Euro imports, and going by other posts from this forum, it means my warranty is back-to-base rather than on site. I can live with all that (given the purchase price), hawever, I stil lthink they've been deceiptful in selling me this.... Here's the story...... After trying to get the Pio screen (and fialing), I plumped for the Panny instead. Rs did me a good deal - after a lot of haggling, all of the following came to £4k: * TH42PW5B * Tuner & card for above * Tilting bracket * 2m comp leads * Eltax 12R sub I had to pay separately for the warranty. Note that the model ID was suffixed with a 'B', as indeed was the quote and receipt (as is the RS brochure). I checked at the time that it would be a UK model with the RGB card etc etc, and was told yes. However, I get it home yesterday, and the only input is via a VGA port. Unfortunetly by the time I got the box open RS were shut, so it's going to have to wait until tomorrow. On the basis that I purchased a 'B' model, but was supplied with an 'EX', what should I do? I've power up the screen, and it all seems fine, and as I've said before, I'm not too bothered about the back-to-base vs. on-site as that's Richer's problem. They price-matched the scrreen based on the PRC-Direct price, which came with the RGB card, so the least RS can do is supply me that card, but should I be asking for anything more with regards to the screen? Presumably I'm within my rights to return the unit, but I'd rather not do that.