Ello,
Just after a bit of advice really, I purchased a Hyundai HPT-4281h plasma from currys back in February (I know, I know...) that has had issues with retention. Just having static images on the screen for about 30 seconds causes a small amount of retention, and after 5minutes leaves bloody big imprints.
This hasn't been too much of an issue, until recently when I've been connecting my laptop up to the plasma (via the VGA port designed to connect laptops/PCs to!) for various reasons, and for the xbox 360 I've just got. After only about 30 minutes on Ridge Racer I've now got very faint lap times burnt onto the panel. Luckily they were decent lap times so I'm not too embarrased. This burn is very faint and can only really be seen now when looking for it.
So now I cannot connect it at all to the xbox/laptop through fear of burn in. I contacted currys/mastercare who've come out to see it, seen the problem with retention and have ordered a replacement something-or-other and told me that I should not have anything connected that gives a static picture at all. But, I think I should be asking for a change of model to something a bit more expensive.
This is my second plasma (the first was a sony that handled anything I threw at it with no retention/burn for years!) so I'm quite sure its not me being over-expectant.
Would I be right to ask if I could swap it for an alternative model? Thoughts? Please don't blame me for skimping on a cheaper model in the first place
Just after a bit of advice really, I purchased a Hyundai HPT-4281h plasma from currys back in February (I know, I know...) that has had issues with retention. Just having static images on the screen for about 30 seconds causes a small amount of retention, and after 5minutes leaves bloody big imprints.
This hasn't been too much of an issue, until recently when I've been connecting my laptop up to the plasma (via the VGA port designed to connect laptops/PCs to!) for various reasons, and for the xbox 360 I've just got. After only about 30 minutes on Ridge Racer I've now got very faint lap times burnt onto the panel. Luckily they were decent lap times so I'm not too embarrased. This burn is very faint and can only really be seen now when looking for it.
So now I cannot connect it at all to the xbox/laptop through fear of burn in. I contacted currys/mastercare who've come out to see it, seen the problem with retention and have ordered a replacement something-or-other and told me that I should not have anything connected that gives a static picture at all. But, I think I should be asking for a change of model to something a bit more expensive.
This is my second plasma (the first was a sony that handled anything I threw at it with no retention/burn for years!) so I'm quite sure its not me being over-expectant.
Would I be right to ask if I could swap it for an alternative model? Thoughts? Please don't blame me for skimping on a cheaper model in the first place