duckson
Established Member
Little help/advice please!
I bought a 51" plasma online (from Electrical Experience) which was delivered last Friday (28th Dec), however over the time i've had it i've noticed more and more the buzzing from the panel.
I can hear it 3 metres away espeically when the audio drops, to me this is verging on faulty (i know some plasmas buzz but i've read plenty of people saying theirs dont make a noise).
Can i still return it under the Distance Selling Rules?
I believe i have 7 days not including the day i got it which would give me all tomorrow (Saturday 5th Jan) to contact the supplier to tell them i want it returned.
Would i have to pay postage or any other fee?
I have all the packaging, the TV/base still has the cellophane on, 3D glasses are unused etc.
Thanks for any help.
I bought a 51" plasma online (from Electrical Experience) which was delivered last Friday (28th Dec), however over the time i've had it i've noticed more and more the buzzing from the panel.
I can hear it 3 metres away espeically when the audio drops, to me this is verging on faulty (i know some plasmas buzz but i've read plenty of people saying theirs dont make a noise).
Can i still return it under the Distance Selling Rules?
I believe i have 7 days not including the day i got it which would give me all tomorrow (Saturday 5th Jan) to contact the supplier to tell them i want it returned.
Would i have to pay postage or any other fee?
I have all the packaging, the TV/base still has the cellophane on, 3D glasses are unused etc.
Thanks for any help.