Hi,
I recently bought (1 week yesterday) a UF9000 4K TV from Currys. I was told instore that Samsung will not be releasing another 4K TV until after the World Cup, So I decided to buy this TV. However, upon speaking to a Samsung representative at this weekends Gadget Show, I was informed that a new curved Samsung TV is being released next week which costs £300 more than the model I oriinally purchased.
If I was to have known that this was the case, I would have waited until the new model hit the store and bought that one.
Therefore I now feel unhappy and would like to return the TV to Currys for a refund or a store credit note which will enable me to pay the extra for the new model.
I'm just not sure what to say to Currys concerning this mater. I've checked the back of my receipt and it states that a refund will be given provided that the original packaging is unopened and it is within 21 days from purchase.
Please help as I feel I've been given misguided information, and I'm not happy with my original purchase.
Thanks
I recently bought (1 week yesterday) a UF9000 4K TV from Currys. I was told instore that Samsung will not be releasing another 4K TV until after the World Cup, So I decided to buy this TV. However, upon speaking to a Samsung representative at this weekends Gadget Show, I was informed that a new curved Samsung TV is being released next week which costs £300 more than the model I oriinally purchased.
If I was to have known that this was the case, I would have waited until the new model hit the store and bought that one.
Therefore I now feel unhappy and would like to return the TV to Currys for a refund or a store credit note which will enable me to pay the extra for the new model.
I'm just not sure what to say to Currys concerning this mater. I've checked the back of my receipt and it states that a refund will be given provided that the original packaging is unopened and it is within 21 days from purchase.
Please help as I feel I've been given misguided information, and I'm not happy with my original purchase.
Thanks