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Retailers

chrishull3

Well-known Member
chrishull3

Well-known Member

This is a very old thread on the camcorder section Simply Electronics - Beware
but i see they are still going strong,i have no experience with them but early in september i purchased a Panasonic prosumer camcorder from UK Digital Cameras | Digital SLR Cameras | Camcorders | Digital Camera Exchange
i usualy purchase from Amazon or any well know retailer but it was offered with a 5 year guarentee and a good price,31 days after it arrived the viewfinder went,so i had to send the cam to a panasonic repair centre,two weeks later it was returned no part available so i was told i had to return the camcorder to ukdigital cameras for an exchange,days and weeks past i kept phoning and emailing them,the same nice talking young lady always answered with excuse after excuse,i contacted Panasonic who told me an uplift number had been given and i should have been sent a new cam,still no exchnge came,eventualy last week a telephone call from Panasonic telling me they were sending me a new cam with a new 5 year guarantee,it came on monday,So my advice on my experience is avoid that retailer.
 
Last edited:

twist

Distinguished Member
So basically the complaint isn't about all retailers but only UK digitals service. Glad you got it sorted though.
 

chrishull3

Well-known Member
So basically the complaint isn't about all retailers but only UK digitals service. Glad you got it sorted though.
Yes this is the first time i have been let down like this by a retailer,Amazon have even stopped an order for me while it was in transit when i found out the product was not what i wanted,i have purchased from many retailers and had good servise but not in the instance of this thread.
 

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