I had a PACE box that was faulty and replaced earlier in the month under the 12 month warranty. I had it connected to a Nikkai video sender. The new box is an Amstrad refurb and it wont work with it. I believe it is the IR/IRDA problem that has been mentioned on these forums. For any problems within the first month I was given the installers number. Do you think they would swap the box to a Pace box because of this? They are not answering the phone today. I am doubtful because the box isnt faulty, but is there any way I could swing it?