Remote Control - problem

[mike1664]

Hi all

Just joined this forum it looks like you have a wealth of information here Great job guys.

My problem is the microsoft remote model 1039 has been working fine untill a couple of days ago when i suddenly found the buttons that make up the circle around the "OK" and including the OK button have stoped working. the only thing i have done is the WMCE updates, all other funcions are working fine. has anyone else had this problem? i have looked through the threds and cant find anything that will help me.

Please Help if you can

Thanks

Mike

 

[Media-Man]

remove the batteries, short the remotes battery terminals together then replace the batteries; this will reset the remote and hopefully get it working again

 

[mike1664]

Thanks for the reply

i have done what you said but this did not work, can i just say the IR signal goes to the receiver because i see the red light come on also i have two of these remotes and both of them do the same thing. I have also checked the USB device in Device Maneger and it indicates that it is working OK. I wonder if its a software problem? and if so does anyone know about it?

Thanks again

Mike1664

 

[deksawyer]

Uninstall it from device mngr, unplug from usb, reboot and plug usb back in.

Also, try with new batteries.

D.

 

[mike1664]

Thanks again

Yes good advice, done all that two or three tims now but no joy!!

Mike1664