Remember Me at login on Eurosport Player

Discussion in 'Computer Software & Operating Systems' started by dardruba, Mar 11, 2013.

  1. dardruba

    dardruba
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    I subscribe to Eurosport Player and love it BUT below the Login Box is a typical Remember Me facility but it has failed. I'm old and non technical and can't get the Eurosport Player technicians to reply to my pleas for help.
    I've got the current version of Silverlight and my PC is set to accept their cookies.
    On their page is a message box presumably to Customer Services, I tell them I can Login OK but when I use the Remember Me box below the Login it doesnt work and would they refer it to their Technicians. 8 times out of 10 they reply
    telling me to put my Username in the Username Box and my Password in the Password box. Otherwise they say its been referred to the Technicians but since it failed last Autumn, none have ever responded.
    They gave me a new Password last autumn and my neighbour suggests they didnt enter the new PW into the Remember Me database.
    Can anyone suggest a way round this impasse or perhaps give me wording in techie speak which will be recognisable to their technical staff.
    If I'm watching a bike race, say on RAI TV, and I lose the picture I switch to the
    Eurosport Player and the Remember Me gave me instant access.
    Thanks
     

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