Not sure about forum member's views on refurbished products, or whether this has been commented on before. I've just taken delivery of this product from the Sony Centre, aside from a dent to the outside of the box everything is as new including a sealed copy of Inferno (4K disc only). Backed up by a 12 month warranty (as well as 14 days return policy for change of mind), this seems like a good deal. I personally have no issue with refurbished products, hope this helps somebody out there. Won't have the opportunity to set it up until tomorrow but will report back if there are any problems.