I returned my Philips 9527 because of the auto-switching problem. Philips customer services believed that I had a faulty set. The retailer has refunded the cost of the TV but not the delivery charge (£35). Is it reasonable for me to expect to have the p&p refunded as well because the TV was deemed to be faulty. Incidentally, I did not have to pay anything to get the TV returned. The courier was arranged by the retailer who came and picked it up from my house.