reduced hard drive capacity

Discussion in 'Satellite TV, Sky TV & FreeSat' started by triumph, Aug 24, 2005.

  1. triumph

    triumph
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    With all content wiped from the sky planner, instead of showing
    100% available mine shows 76% is there any way of reclaiming
    the lost disk space,I will be very grateful if anyone can help with
    this problem
     
  2. HSC

    HSC
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    go into the admin menu and try a planner reuild or a complete reset - that may sort it out for you
     
  3. triumph

    triumph
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    How do you get into the admin menu?
     
  4. johndon

    johndon
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    John
     
  5. triumph

    triumph
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    Have you come across this problem before,and do you know what
    causes it? does the disk become fragmented over time?
    is there any risk to following HSC's advice? thanks again.
     
  6. johndon

    johndon
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    If you run the full reset, you'll lose all your recodings whereas the planner rebuild should maintain your recordings whilst giving you the missing space back.

    John
     
  7. Nick_UK

    Nick_UK
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    It's a sort of defrag problem. Don't forget that on Sky+ the file sizes concerned are much bigger than on an ordinary PC. As johndon says, the planner rebuild shouldn't be too risky, but a full system reset will completely wipe the disk.
     
  8. paraboy

    paraboy
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    I too are having problems with reduced harddrive missing 21%. I have contacted sky 3 times in last month to be told that the engineers are working to solve a software problem, was also told this in january 2005. Yes it is possible to retrieve the lost disk space but why do we have to go to the bother when we pay sky big bucks for a sub standard service.

    As I am on does anyone have probs with failed recordings, been having them for past 6 months again sky don't give a damn.
     
  9. johndon

    johndon
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    I've only had around 3 failed recordings in the last 2 years with both a Pace v1 & v2 box.

    John
     
  10. paraboy

    paraboy
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    thanks john thought it might just be the amstrad box that was giving me the bother. phone call to sky again this affo, hope fully with a new box.
     
  11. Nick_UK

    Nick_UK
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    I'm afraid that Sky Customer Service people will tell you anything to get you off the phone. It's obvious that these CS people have no contact with their software engineers, and they (the CS reps) get all their information from on-line crib-sheets.

    I've also had about 2 failed recordings in the last year. On average I record about a dozen programmes a week. My VCR used to chew the occasional tape too - nothing's perfect.
     
  12. bear7364

    bear7364
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    When I first had my Sky+ box I used to get loads of failed recordings. I re-formatted my hard drive through the admin menu and have never had one since !!!!
     
  13. triumph

    triumph
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    thanks for your good advice, the suggested planner rebuild worked
    perfectly restoring all lost disk space
     

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