Tony B
Established Member
- Joined
- Oct 29, 2004
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I have the HTC One M9, and a couple of weeks ago it went into some loop, where Sense was not working properly, and no keyboard inputs were possible.
I managed to do a back-up using the awful HTC Sync manager. HTC on-line back up was not possible, as I could not input the required PIN. I don't think Google back-ups have ever been enabled.
Eventually after much research, it seemed that the only solution was to do a full reset. Not trusting HTC Sync Manager, I also did a full copy of the phone's internal storage (using Windows Explorer).
Having done the reset, I attempted a restore from back-up, but the only data now on the phone is text messages. Nothing else has restored - call history, and most importantly my contacts (ca 2000 entries) are not present in the restore. The rest I am not so worried about as it should be available when I reinstall apps from the Playstore (?)
I am hoping the contact data is still in the clone that I created via Windows.
But where...and how do I restore from this clone?
Any and all help gratefully received!
I managed to do a back-up using the awful HTC Sync manager. HTC on-line back up was not possible, as I could not input the required PIN. I don't think Google back-ups have ever been enabled.
Eventually after much research, it seemed that the only solution was to do a full reset. Not trusting HTC Sync Manager, I also did a full copy of the phone's internal storage (using Windows Explorer).
Having done the reset, I attempted a restore from back-up, but the only data now on the phone is text messages. Nothing else has restored - call history, and most importantly my contacts (ca 2000 entries) are not present in the restore. The rest I am not so worried about as it should be available when I reinstall apps from the Playstore (?)
I am hoping the contact data is still in the clone that I created via Windows.
But where...and how do I restore from this clone?
Any and all help gratefully received!