Lets try to buy a disc from a high street retalier - Gamestation. One member of staff serving, one member of staff doing a crossword and one member of staff playing guitar hero II. Present cases for Hellboy and Casino Royale at the counter- can I have these discs please? ( Yes I am willing to pay inflated prices as I want to watch a film tonight) 10 minute delay - staff member #1 cannot find discs.Not one word of apology for the delay. Staff member #2 decides to help look but gets bored after a couple of minutes and goes back to the crossword.Staff member #3 is still locked in his own world of Guitar Hero but does manage to contribute that if Oldboy was available he would buy a PS3 and that Hellboy was one of the first releases. I manage to restrict the urge to thank him for this information 5 minutes later no Hellboy disc to be found - no apology for the delay- OK I will take Casino Royale please Arrive home to find I have been given a non sealed copy of Casino Royale - exactly as expected the bovine assistant has managed to deposit enough fingerprints to keep the Forensic Science Service busy for a month (perhaps he is a HD-DVD fanboy? - no I am sure he is a moron) And you ask what is wrong with this country?