Does anyone have any views on QED? I bought a Humax 8000T PVR from them recently, and had trouble with the picture freezing and jumping. I posted a message on their web site on 13 December, and it is still there, unanswered, despite their claim to answer within two days. I finally got through by ringing their customer services phone, (after holding on about 15 minutes), and they agreed to collect the Humax, which they have now done. I'm wondering what happens next; they haven't got in touch again. It all seems very slapdash.