nheather
Outstanding Member
<RANT>
Having problems with both Zavvi and TheHut - I suspect they are part of the same group because apart form colour schemes their websites emails and processes are identical.
Order three DVD boxsets way over a week ago (over £100 worth).
Was getting worried that they were stuck in the postal strike but when I received a pacakge from Play today that was sent on thursday I decided to follow up.
Seems that they have done the trick that is becoming all to common with this group of companies
Declare an item in stock
Take your order
Then on a weekly basis claim they are still trying to source it
And for each order the status from day 1 has been 'Awaiting Despatch' which adds to the impression that it is stock and you will be getting it soon.
I've had way to many problems with this group of companies that I now consider them unreliable.
</RANT>
Cheers,
Nigel
Having problems with both Zavvi and TheHut - I suspect they are part of the same group because apart form colour schemes their websites emails and processes are identical.
Order three DVD boxsets way over a week ago (over £100 worth).
Was getting worried that they were stuck in the postal strike but when I received a pacakge from Play today that was sent on thursday I decided to follow up.
Seems that they have done the trick that is becoming all to common with this group of companies
Declare an item in stock
Take your order
Then on a weekly basis claim they are still trying to source it
And for each order the status from day 1 has been 'Awaiting Despatch' which adds to the impression that it is stock and you will be getting it soon.
I've had way to many problems with this group of companies that I now consider them unreliable.
</RANT>
Cheers,
Nigel